Frequently Asked Questions

Google FAQs Alexa FAQs General FAQs
What is Smart Azan?

Smart Azan is a modern solution that automatically plays the Azan (call to prayer) on your smart speakers and devices such as Amazon Alexa, Google Nest, Fire TV, Samsung Smart TVs (with Alexa built-in), nVidia Shield, and more.

Once set up, Smart Azan plays the Azan automatically at the correct prayer time for your city — every day — without you having to open an app or press any button. It’s like having your own digital Muazzin at home.

Smart Azan is the only app that brings Azan automation to smart home devices, making it easier than ever to stay connected to your faith and prayer schedule.

What's the difference between Google & Alexa Speaker Solution?
Google Speakers require your phone to be connected to the same Wi-Fi network to play the Azan at the scheduled times.

In contrast, Alexa devices do not depend on a Wi-Fi connection to your phone and can play the Azan even if your phone is turned off.

Additionally, Google Speakers rely on a mobile app to function, whereas Alexa offers a web-based, one-time setup solution, making it more convenient for users who prefer not to rely on their phones for their smart speaker's functionality.
I followed all the step's for alexa, athan is not playing on my alexa speaker's (Alexa).

📘 Alexa Troubleshooting

  1. Ensure your Routine is enabled correctly in the Alexa app. Watch setup video.
  2. Confirm you’re using the same Amazon account for both the Alexa app and SmartAzan.com/Alexa.
  3. Try disabling and re-enabling the Smart Azan skill — this resolves many common issues.
  4. The Athan will not play if your Alexa device is in Kids Mode.
  5. If you’ve changed your Amazon password or address, disable and re-enable the Smart Azan skill.
  6. If the Smart Azan skill doesn’t appear when creating a routine, use the Custom Action option within your routine — type “Open Smart Azan”.
  7. If Azan or Surah did not play as expected, run a Connection Test and try again.
  8. Supported speaker languages: English, German, French, Arabic, and US Spanish.
  9. If you get “Unable to link accounts. Your Alexa app needs an update”, enable the Smart Azan skill from a desktop browser (Chrome) via the Amazon website.
  10. After enabling the skill, wait a few moments for Alexa to detect the device — closing the setup too early may prevent it from appearing in the Smart Home section.
  11. Complete Reset: If nothing worked, please follow these steps to fully reset Smart Azan:

    Step 1: Open the Alexa app and disable the Smart Azan Skill.

    Step 2: Go to Routines and delete the Smart Azan routine.

    Step 3: Go to Alexa App > Devices

    Step 4: Select Smart Azan under devices and delete it.
    You may see multiple Smart Azan devices — please delete all of them.

    Step 5: Enable the Smart Azan Skill again.

    Step 6: Create the routine again.

    Step 7: Disable doorbell notifications again.

    Once done, your Smart Azan should be fully reset and working properly.

Hearing a Someone is at Smart Azan message or beep or doorbell sound
Hearing a Someone is at Smart Azan message or beep or doorbell sound instead of the Athan or before azan? Open your Alexa App → Devices → All Devices → select your Smart Azan device → turn Doorbell Press Announcements off. Watch quick video
My Alexa display screen stays stuck after the Azan finishes.

Add a “Go Home” action to your Alexa Routine.

  1. Open the Alexa App
  2. Create a New Routine
  3. Under When This Happens, choose Smart Home → Smart Azan
  4. Add an Wait action: Wait → 10 minutes
  5. Add another Custom action: type Go Home
  6. From Hear Alexa From, Choose your Alexa Speaker

This will automatically return the screen to the home page after Azan playback.

🎥 Tutorial: Watch on YouTube

Will you have access to my Amazon login credentials (Alexa)?

No — we never see or store your Amazon username or password.

Our site uses Amazon’s official OAuth login system, which works as follows:

  • You are redirected to Amazon’s secure login page.
  • You enter your credentials only on Amazon’s website.

This method is industry-standard, ensures your credentials remain private, and is used by many trusted websites. 👉 Learn more in Amazon’s documentation

Can I play Athan on multiple Alexa Speakers? (Alexa)?
Yes, create multiple routines with the same step's, however each routine needs to have its own speaker selected.
Can I Play Adhan when my Phone is on Off / Different Wifi (Google)
No. For Google Speaker's Your Phone needs to be powered-on and on same same wifi. (Advance Users can setup a VPN to play Adhan even when not on same wifi using IP ADDRESS)
However, Alexa, its fully cloud based solution. You dont need your phone or wifi connection for it to work. you just need a Web Browser to do the setup (once).
My Mobile App Cannot Find any Smart Speakers (Google)
  1. Make Sure Your Phone and Smart Speakers are on SAME WIFI
  2. Reboot your Phone & Google Speaker's'
  3. Check your Router settings if you are using wifi-mesh system or multiple access points.
  4. Try Adding the IP Address of your Smart Speaker Instead.
    1. Follow the steps below to locate the IP
    2. Open the Google Home app.
    3. Touch and hold your device's tile.
    4. At the top right, tap Settings, Then Device information.
    5. The IP Address should be listed under Technical information. If it’s not, check the device's Wi-FI connection/Router Setting's'.
Can I play Athan on multiple Google Nest/Hub Speakers? (Google)?
Yes, You can Group Multiple speakers using Google Home App. Click here for more info.
Athan times are not correct, can I adjust Athan Times?
Alexa Users: Log in to SmartAzan.com/alexa and click on the Settings Gear icon in the upper left corner. Then, tap on "Customize Athan Settings.", or simply Click here to adjust Athan Times. You can also try Smart Mosque app to connect to your local mosque for azan times

Google Users: Open your Android App and click on the Settings Gear to Adjust Times.
How can I Support Project Smart Azan?

Please Support Us here if you are feeling generous.